Privacy Policy

1. Information We Collect

• Account Data: Name, phone, email, payment method
• Trip Data: Pickup/drop-off, route, fare, timestamps
• Location: Only when the app is open and in use
• Device Info: IP, browser, OS (for security & improvements)

2. How We Use Your Data

• Match you with drivers
• Process payments securely
• Provide customer support
• Prevent fraud and improve safety
• Send ride receipts and updates (you can opt out of marketing)

3. We Never

4. Your Rights (CCPA, GDPR, Washington)

You can at any time:

• Access or download your data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Opt out of data sales (we don’t sell anyway)

Email your request to privacy@nexus-rides.com — we respond within 30 days (usually <48h).