Terms and trust

Terms & Conditions

Clear, fair rules that protect everyone. Last updated: December 10, 2025

These Terms govern your use of Nexus Rides, a technology platform that connects independent drivers with riders in Washington State.

1. The Basics

  • • You must be 18+ to use Nexus Rides
  • • Nexus Rides is a technology company, not a transportation carrier
  • • All drivers are independent contractors, not employees
  • • Fares are negotiated and agreed between rider and driver before each trip
  • • By using the service you agree to these Terms and our Privacy Policy

2. Key Legal Disclosures

  • We are not a common carrier. Nexus Rides operates solely as a technology platform.
  • Insurance: Drivers must carry personal auto insurance meeting Washington State minimums. Additional commercial coverage applies from ride acceptance to completion.
  • No surge pricing. You will never pay more than the agreed fare.

3. Your Agreements

By using Nexus Rides, you agree to:

  • Behave respectfully toward others
  • Pay the agreed fare in full
  • Not use the service for illegal purposes
  • Resolve disputes through binding arbitration (see Section 12)

Effective Date: December 10, 2025
Questions? Email legal@nexus-rides.com