
Rider Terms of Service
Fair rides start with fair rules.
Last updated: December 10, 2025
1. Fare Negotiation
You propose a fare within the visible range. Drivers may accept or counter. Once both agree, the fare is final — no surge, no hidden fees.
2. Your Responsibilities
- Be ready at pickup within 5 minutes
- Treat drivers and their vehicle with respect
- No smoking, eating, or excessive mess
- Pay the agreed fare immediately upon trip completion
3. Cancellations & Refunds
- Free cancellation before driver is en route
- Cancellation fee may apply if driver has already started toward you
- Full refund if driver never arrives or trip is unsafe
You always know the price before you ride.